This guide applies only to devices with a management number starting with "RD...","BF...",BH...", (found on the label on the back of the device).
If your device is not working properly, please try the following steps.
Note: Performing a reset will clear the data usage displayed on the screen back to "0." Please make a note of your data usage beforehand if necessary.
＜Restarting the Device＞
Turn the power off, then turn it back on.
<Reinserting the Battery>
With the power turned off, remove the back cover and the battery, then reinsert them.
<Reinserting the SIM Card>
(1) Remove the battery: With the power turned off, remove the back cover and the battery.
(2) Eject the SIM: Gently push the SIM card inward until it clicks. The lock will release, and the card will pop out slightly.
(3) Reinsert: Pull the SIM card out completely, then reinsert it.
Note: When reinserting, gently push the SIM card inward until it clicks to secure it in place.
＜Resetting the Device＞
(1) Power On：With the power on, remove the back cover.
(2) Press Reset Button：Press and hold the small button (Reset button) near the battery using a thin, pointed object like a needle for 5 seconds or more.
＜FS040W・・＞
Restart：The device will reset and restart automatically.
＜FS045W・・＞
Return to Home Screen: After the message "Do not charge with any charger other than the dedicated one" (専用充電器以外では充電しないでください) is displayed, press the power button and select "OK" to return to the home screen.
