This guide applies only to devices with a management number starting with "FL..." (found on the label on the back of the device).
If your device is not working properly, please try the following steps.
Note:：Performing a reset will clear the data usage displayed on the screen back to "0."
＜Restarting the Device＞
Turn the power off, then turn it back on.
<Reinserting the SIM Card>
(1) Remove SIM: With the power turned off, insert the SIM tool into the small hole on the right side of the device to eject the SIM tray, then remove it.
(2) Reinsert: Place the SIM card back into the tray in the correct orientation, then securely slide the tray back into the slot.
Note: If you do not have a SIM tool, you can use a thin, pointed object such as a paperclip or a needle.
＜Resetting the Device＞
(1) Press Reset Button: With the power on, insert the SIM tool into the reset button hole on the left side of the device.
(2) Confirm Reset: When the message "factory reset"(出荷時リセット)? appears on the screen, select "OK".
(3) Restart: The device will reset and restart automatically.
(4) Complete Setup: After the device restarts, press "Skip"(スキップ) to complete the process.
Note: If you do not have a SIM tool, you can use a thin, pointed object such as a paperclip or a needle.